Client Satisfaction Survey








Tell us how we've done

We take pride in the service that we provide to our clients and appreciate the feedback we receive from them. To ensure we continue to provide an excellent service, and learn how we might improve on what we do, we need to know about your experience in using our services.

We'd really appreciate it if you could spare a couple of minutes to give us your honest opinion and answer the questions below.


Client Satisfaction Questionnaire

Please answer the questions below scoring your experience/satisfaction with the service provided out of 5, with 5 being the highest or most satisfied, and 1 being the lowest or least satisfied.

1 2 3 4 5

1 2 3 4 5

1 2 3 4 5

1 2 3 4 5

1 2 3 4 5

1 2 3 4 5


Please be assured that your feedback will be dealt with in the strictest confidence.

We use a selection of client comments on our website (What Our Clients Say) but we do not identify clients by full name, only by an initial or first name together with an approximate location, i.e. Mr & Mrs S. - YORK.

Please tick here to agree that we may use your personal information to keep you updated with our newsletters and email bulletins, and provide you with details of the services and products we offer. We will confirm your agreement by email.

Personal information you supply to us will be treated as confidential and held in accordance with Data Protection Regulations. Please click here to read our Privacy Notice.

You are able to stop receiving any further marketing information from us at any time, either by clicking the unsubscribe link at the bottom of any of our emails, or by informing us directly.








Coffeehouse Giftcards

Nexus Coffee Club Recommend Nexus to a Friend

At Nexus we believe something good is worth sharing, so to reward clients who share their recommendation of our services with others, we've created our Coffee Club. Every time you recommend Nexus to someone who you think might benefit from good independent financial advice, we'll send you a £5 coffeehouse gift card for you to enjoy a coffee with a friend!

Please visit our Nexus Coffee Club website for full details (Terms & Conditions apply).


Visit Nexus Coffee Club