We are absolutely committed to delivering the best possible service to our clients, but why just take our word for it? Take a look below at some of the great comments our clients have made about us.
Providing a good service is important to us, so we're always delighted to receive positive feedback from our clients. If you haven't already done so, why not take a couple of minutes to complete our Client Satisfaction Survey?
At Nexus we believe in building strong and long lasting relationships with our clients, by providing clear and concise financial advice. We think our clients value our advice and know we've helped to offer them some peace of mind with their financial affairs.
We also know though that there are many other people who can still benefit from good independent financal advice, so we're always pleased when clients refer their friends, family members or colleagues to us.
Very helpful all round.
Mr B. - BATH & NORTH EAST SOMERSET
Clear & responsive communication.
Ms L. - EXETER
Very happy with the service... customer service & advice second to none!
Mrs P. - WILTSHIRE
Very thorough & professional.
Mr R. - DENBIGHSHIRE
Superb service!
Ms F. - CHESTER
Very happy with the service provided. Any matters that did arise were dealt with swiftly & satisfactorily.
Mr W. - BRISTOL
Very pleased with the service provided.. and attention to detail.
Mr F. - BRISTOL
Easy to talk to, will explain anything you don't understand, very good service.
Mr W. - DEVON
Chris Rigby made it really easy to understand how to make the best of my pension.
Ms T. - SOMERSET
Hard to improve on a great service.
Mr P. - SOMERSET
Nexus are always easy to contact and they provide a top service!
Ms E. - SOMERSET
Nexus were excellent.
Mr W. - SOMERSET
Totally reassured that my finances were being dealt with by experienced and honest people, helpful in every way.
Ms C. - DENBIGHSHIRE
Extremely happy & satisfied as always.
Paul & Chris - SOMERSET
Very happy over many years.
Mr K. - WEST YORKSHIRE
The service was efficient and all information was clearly & simply explained.
Mr E. - WEST YORKSHIRE
All communications personal or through the post are clear, friendly, and concise.
Mr M. - CHESHIRE
Everything was explained to me and I felt able to ask if I didn't understand. If in the future I have any queries I won't hesitate to ask. Very professional service.
Mrs S. - WILTSHIRE
Very Good.
Mr H. - FLINTSHIRE
Very happy with the service so far. Advice is clear and uncomplicated.
Mr E. - WEST YORKSHIRE
A friendly & efficient service.
Mr O. - SOMERSET
Always enjoy coming to see you guys at Bridgwater, very relaxed and friendly.
Mr J. - DEVON
Professional & helpful with good communication throughout the financial planning process.
Ms L. - WALES
Very pleased with everything.
Ms R. - SOMERSET
Communication & promptness of service very good. A very helpful team. Thank you.
Mr & Mrs S. - WEST YORKSHIRE
Excellent, proficient service.
Mr W. - FLINTSHIRE
Everything was explained to me very clearly so I knew exactly what was happening with my money.
Mr M. - CHESHIRE
Very pleased with your service.
Mr S. - SOMERSET
Happy to recommend to others.
Mr A. - BRISTOL
Office staff very helpful.
Mr B. - WILTSHIRE
Prompt... helpful advice much appreciated.
Mr G. - SOMERSET
A very professional service with excellent communication throughout. It made a daunting experience so easy.
Mr W. - FLINTSHIRE
Extremely happy with your services - am updated regularly, and have complete confidence in the handling of my monies invested with you.
Mrs S. - GLOUCESTERSHIRE
Very happy.
Mr S. - CARDIFF
Clear concise financial advice. Exactly that! We did not feel swamped in financial language. We received just what we asked for, were not pushed into anything more. We felt we were understood for our personal needs. Would recommend this service.
John & Victoria - SOMERSET
I have always found you all very pleasant & helpful. Means a lot when you are lucky enough to reach the great age of 88 years.
Phyllis - DEVON
Very pleased with the help & guidance provided.
Mr M. - CHESTER
Great communication, very helpful, couldn't have asked for more.
Jade & Craig - SOMERSET
We have been happy with the service provided and would not hesitate to recommend to friends & family.
Mr B. - SOMERSET
I was extremely happy with the advice and service Tony was able to provide. He explained everything very clearly and organised my cover promptly and efficiently. He has a wonderful friendly, approachable manner that put me totally at ease. I would highly recommend to anyone.
Mrs D. - WILTSHIRE
Our financial advisers has always listened to our specific requirements and has provided us with the necessary information to help us decide how to invest our money. Professionalism of the highest quality.
Mr P. - FLINTSHIRE
I have recommended you to all my friends, family and work mates and will continue to do so. A1 service as always thank you all.
Steve & Jackie - SOMERSET
Excellent service, felt very well informed.
Miss W. - STOKE-ON-TRENT
Always looked after us very well... sure you will continue to do so.
Mr & Mrs K. - WILTSHIRE
Very helpful.
Mrs L. - BRISTOL
The few queries I had were helpfully and fully explained... excellent.
Mr S. - SOMERSET
Very good service throughout.
Mr & Mrs G. - FLINTSHIRE
Very efficient and helpful.
Mr F. - SOMERSET
Good service and no complaints.
Mr G. - BATH
Excellent service as always, thanks!
Mr B. - SOMERSET
Both of us were very happy with the speed of service and depth of information given. The informality of the meeting made everything easy to understand.
Mr & Mrs W. - SOMERSET
I am very new to this game but found everyone I've dealt with very helpful and put things in a way I can understand.
Mr W. - SURREY
Hard to improve on a very efficient and friendly service.
Mr & Mrs P. - SOMERSET
Courteous & speedy communication.... no reason to be unhappy.
Mr & Mrs C. - WEST YORKSHIRE
"Excellent as ever!"
Mrs M. - SOMERSET
Superb! Keep up the good work.
Mr & Mrs R. - SOMERSET
We thought your service was excellent and have recommended you to friends. Thank you for all your work!
Mr R. & Miss C. - SOMERSET
Always been very satisfied, Thank you.
Mrs R. - SOMERSET
Professional and friendly service would recommend.
Mr W. & Miss T. - SOMERSET
As always we were really pleased with the advice given... and the efficiency with which we were dealt with.
Mr & Mrs W. - SOMERSET
Excellent professional but also very friendly service.
Mr & Mrs B. - SOMERSET
Very professional and efficient financial advisors.
Mr C. - DEVON
Always courteous and quick to come back with any queries I may have.
Mr S. - WILTSHIRE
We have been using Nexus for many years & have always found them to be very friendly, approachable, helpful and professional.
Mr & Mrs P. - SOMERSET
Excellent Service as always. Nexus looks after most of my financial requirements both private & business with a flawless approach.
Mr T. - SOMERSET
Phil & his staff have always been very helpful and friendly. We have and will continue to recommend his services to friends & family. A big 'Thank you' to you all.
Mr & Mrs M. - SOMERSET
Would recommend your services to anyone!
Mr M. - SOMERSET
Very quick & easy with friendly advice. Thanks again.
Mr & Mrs E. - SOMERSET
As always the staff at Nexus have excelled. A special thanks... for going the extra mile.
Mr & Mrs N. - SOMERSET
Very good service, everyone was very friendly & helpful.
Mr S. & Miss A. - SOMERSET
I am more than pleased with the service from Nexus. I am always made welcome and you always go out of the way to make sure I understand all that is being said to me. I thank you all very much for that.
Mrs S. - SOMERSET
Excellent service, halved the cost of basic outgoings. Should have visited Nexus years ago!
Mr L. & Miss W. - SOMERSET
A big gold star to Chris at Nexus for making everything so complicated seem so simple.
Mr & Mrs F. - MILTON KEYNES
I couldn't have asked for better!"
Mr P. - SOMERSET
Always very helpful and friendly. Also very professional in all transactions.
Mr C. - SOMERSET
All very friendly and make you feel at ease. Couldn't be more helpful if they tried.
Mr & Mrs R. - SOMERSET
Nexus with their friendly, professional approach and knowledge of all aspects of personal financial matters has given me renewed confidence for the future. I do not hesitate in recommending Nexus to my friends for help and financial guidance.
Mr B. - SOMERSET
Thanks for all the time taken & giving us confidence in our futures.
Mr & Mrs R. - LANCASHIRE
Excellent service through a very stressful period. Many thanks.
Mr & Mrs T. - SOMERSET
We have found Nexus very informative and helpful in all areas that we required advice and would happily recommend them to our family & friends. Many thanks team!
Miss P.& Mrs J. - DEVON
We have found that service & advice provided is always excellent. We feel much happier as a family that our finances are all in place.
Mr & Mrs P. - SOMERSET
We found Nexus very friendly and helpful. They explained their services clearly and we found we were under no pressure. We are happy with the service and will use Nexus again.
Mr B. & Miss T. - SOMERSET
Phil Frapple was very good at his job, very funny, puts you at ease when setting up policies that are very repetitious.
Mr & Mrs H. - SOMERSET
It was a pleasure working with Nexus regarding my personal pension & well worth traveling from Kent to arrange the same."
Mr C. - LONDON
We have been with Nexus for a number of years. It has been a pleasure to be one of your clients.
Mr & Mrs B. - SOMERSET
We felt we were in safe hands throughout the complicated process of remortgaging and taking out the necessary life cover.
Mr S. & Miss H. - SOMERSET
Phil is just great. Not only a good friend but also gives good financial advice. A treasure! Many thanks.
Mr & Mrs F. - SOMERSET
Very happy with the service from you all.
Mr & Mrs R. - SOMERSET
Great Service and sound advice. Will be using Nexus again very shortly for financial investment advise.
Mr S. - SOMERSET
Always a polite answer to the phone and never any problems answering all the questions we ask.
Mr & Mrs H. - SOMERSET
We found the service from start to finish with all the employees excellent. Nothing was too much trouble. Very helpful. Everything was so easy to understand, would recommend Nexus to everybody.
Mr & Mrs O. - SOMERSET
Have recommended Phil & the team to all our family and friends. Always a first class service.
Mr W.& Mrs W. - SOMERSET
Very knowledgeable and relaxed, friendly service. Also very informative & prompt.
Mr H. - SOMERSET
We were both very pleased with the service given to us and will most certainly recommend Nexus to our family & friends.
Mr & Mrs L. - SOMERSET
Great Service as usual - Wouldn't go anywhere else! Thank you.
Mr & Mrs F. - YORK
The service given was fast & I was always kept well informed of any changes.
Mrs R. - SOMERSET
Nexus always have their fingers on the pulse regarding financial matters & are completely committed to our personal requirements. Fantastic!
Mr & Mrs L. - SOMERSET
Excellent service. I was kept well notified at all times.
Mrs R. - SOMERSET
Very friendly, very fast. Have & will continue to recommend you.
Mr S. - SOMERSET
Very efficient and professional throughout my dealings with your company.
Mr H. - SOMERSET
We always receive quick & good service.
Mr & Mrs E. - SOMERSET
Very happy with the service you provide.
Miss H. - SOMERSET
We are very pleased with the services Mr Phil Frapple and his colleagues provided and we would certainly recommend them to our friends.
Mr & Mrs S. - SOMERSET
Any Financial queries we have are always answered honestly & in 'Layman's Terms' that we understand. Phil always puts us on the right track & we always feel reassured after talking with him.
Mr & Mrs P. - SOMERSET
Really pleased with the level of service received.
Mr T. & Miss C. - SOMERSET
Very helpful and friendly administrative personnel; warm, personable service given by all.
Mr & Mrs C. - SOMERSET
All my family deal through Nexus for mortgage, insurance, pensions etc. I have always found everyone at Nexus very helpful and would recommend them to anyone!
Mr & Mrs T. - SOMERSET
We can not fault the service you provided us.
Mr I. & Miss K. - SOMERSET
Buying a house was a big financial step. The support & advice was First Class, took all of the stress away. Nexus dotted the i's & crossed the t's so that everything flowed smoothly to conclusion. Many Thanks.
Mr P. - SOMERSET
It is good to feel confident that your money / pension are being handled by professionals who want the best for you. Also to be able to speak face to face, not some overseas call centre.
Mr & Mrs T. - SOMERSET
How can you comment on perfection!
Mrs K. - SOMERSET
Thank you all for your help & support.
Miss W. - SOMERSET
Thank you for helping & looking after us.
Mr & Mrs S. - SOMERSET
I have always found everyone friendly and easy to talk to and any problems are dealt with ASAP. I also recommend Nexus to others as I have had great service from yourselves. Thanks you.
Mr S. - SOMERSET
Nexus have been supportive towards us and helped provide us with focus and goals for our finances. We look forward to continuing working with you towards our future goals.
Mr & Mrs T. - SOMERSET
A very good service that I would recommend to anyone. My only regret is that I stayed listening to a High Street Bank for so long. They were only interested in pushing their own products and so there nothing independent about them.
Mr W. - SOMERSET
How do you improve on something you can not fault?
Mr & Mrs J. - SOMERSET
Very Good, great, so fast!
Mr & Mrs N. - SOMERSET
Thank you for all your effort & hard work dealing with our applications. Despite the other parties making things difficult, you & all the staff at Nexus were continually on their case with phone calls and E-mails. I don't believe any company could or would have done more to help us. We greatly appreciate everything you did. Many thanks to you all.
Mr & Mrs C. - SOMERSET
Thank you for all your help. You and the staff were exceptional! Thank you.
Mr M. - SOMERSET
You have done a great job!
Mr & Mrs W. - SOMERSET
Thanks for everything. Your team were MARVELLOUS!
Helen & Andy - SOMERSET
I found Nexus good to work with because of being local we could go in with any problems and they would sort it out there and then. They kept us informed of any progress by e-mail. It was stress free! Thanks.
Mr B.& Miss T. - SOMERSET
My wife and I found Mr Phil Frapple and staff to be courteous and polite when dealing with our financial problems which was many and varied and to bring to a satisfactory conclusion. Many Thanks.
Mr and Mrs F. - SOMERSET
Everyone is very helpful and always does their best to make things easy to understand.
Mr and Mrs H. - SOMERSET
We are confident that the products recommended to us best suit our financial circumstances at present and form the first step of an ongoing relationship with Nexus. We are really happy with the service we received from all staff we dealt with at Nexus, and won't hesitate to recommend you to friends and family. Thank You.
Mr S. and Miss H. - SOMERSET
Thanks for everything you did for us in order for us to move into our new home!!! Best Wishes.
Mr and Mrs W. - SOMERSET
Many thanks for your help with our remortgage etc, we really appreciate the support from you and all the team.
Alison and John - SOMERSET
I would use them again and I have recommended them to others. You get a great service from all employees at Nexus.
Mr P. - SOMERSET
Always very helpful to us.
Mr S. and Miss S.- BRISTOL
Very friendly helpful, informative staff with no pushy sales talk, just open honest advice.
Mr and Mrs R. - WESTON-SUPER-MARE
Very happy with the advice given.
Mr and Mrs W. - SOMERSET
In the short time we have been involved with Nexus we have found them very helpful and professional.
Mr and Mrs T.- SOMERSET
This is the 4th time I have used Nexus for mortgages. Following my advice, my parents and sister have also used Nexus for financial advice, and I continue to extol the virtues of their simple, friendly and efficient service. After 7 years, I have never been tempted to stray from their fold.
Mr J S. - PLYMOUTH
You took a lot of pressure off of us, we will certainly recommend your firm. Thank you.
Tracy and Wayne - SOMERSET
Thank you so much Phil and your hard working Team. Ray, I and our family are very grateful for all your help in every way.
Mr & Mrs S. - SOMERSET
Excellent service, kept us up to date at all times and would recommend to friends and family. Thank you Nexus.
Mr and Mrs T. - SOMERSET
Hard to find any faults, Phil has always found us the most suitable products at the best prices. Service has always been polite, friendly and incredibly efficient. We wouldn't look anywhere else!
Mr and Mrs W. - BRISTOL
A great professional and friendly service provided by all staff, Many Thanks.
Mr R. & Miss C. - SOMERSET
Really pleased. Thank you. Very pleased on all aspects.
Mrs M. - SOMERSET
We were very happy with the service you provided and would be happy to recommend you.
Mr & Mrs L. - SOMERSET
Many Thanks to you all in sorting out our financial problems, it was a great weight off our minds we are now living our lives instead of existing.
Mr and Mrs S. - SOMERSET
I wish to thank you for your help Re: The Annuity you arranged for me. I have received my first payment and everything is satisfactory. I wish you a happy and successful New Year.
Ms R. - DORSET
Many thanks for all your hard work.
Mr B. - SOMERSET
Service was very good.
Mr G. - SOMERSET
I found the service that I received from Nexus excellent and would highly recommend them to someone in need of financial planning.
Miss P. - SOMERSET
Excellent in all aspects - would use you again and recommend you to our friends.
Mr and Mrs B. - SOMERSET
Nexus gave us excellent and professional advice, all contact with the office was handled in an efficient and friendly way.
Mr B. - DEVON
A very helpful, professional and reliable service, that continues to meet our needs.
Mr W. & Ms P. - SOMERSET
We appreciate all the help and advice given on finding the most appropriate products for our needs during our recent house move. Many Thanks.
Andrew & Jackie - SOMERSET
A very stress free service extremely helpful at all times.
Mr & Mrs S. - SOMERSET
Just a little note of thanks to you all at Nexus for a great job on helping us with our move! Many thanks.
Lisa & Mike - SOMERSET
Thank you for all your hard work, we do appreciate it! Best wishes.
Jenny & Jeff - SOMERSET